Chancellor's Office Statement
Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of CHRS Technical Director. The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year.
Salary
The anticipated salary hiring range is up to $200,556 per year, commensurate with qualifications and experience.
Classification
Administrator III
Position Information
The California State University, Office of the Chancellor, is seeking a CHRS Technical Director to be responsible for the oversight and coordination of all technology aspects related to the Common Human Resource System (CHRS) initiative undertaken by the CSU. This includes direct coordination and oversight of technical and functional resources, some reporting directly to this position, and others indirectly supporting the project. The Tech Director will be responsible for all aspects of system testing, developing multiple plans and directly overseeing the rollout and completion; this includes directly coordinating all Chancellor's Office (CO) internal testing teams as well as developing and delivering testing schematics and timelines for campuses to use, while also ensuring campuses fully understand the plans, and deliver upon them in the project timeline as agreed upon.
Under general direction from the Executive Director, CHRS, the CHRS Technical Director has the primary responsibility to oversee and provide guidance and direction for all technology related to CHRS (a multi-work stream program impacting 22 CSU campuses and the Chancellor's Office). The Tech Director is responsible for developing and ensuring that all parties adhere to the development methodologies and timelines, setting the technology strategic direction while understanding the resource constraints and policy implications for working within the California State University system.
This position will require extensive knowledge and expertise of Oracle/PeopleSoft HCM technology and business process design/redesigns within higher education. The incumbent is responsible for not only escalating risks and concerns but also for delivering options and solutions, each with their own list of pros and cons as appropriate.
The Tech Director will be responsible for developing and guiding the long term strategy and support of the CSU Human Resources ERP system post implementation; which includes simplifying and adopting delivered vendor technologies and reducing technical debt and customizations. This will require expert knowledge of Oracle/PeopleSoft HCM 9.2 functionalities.
In addition, this role will be required to assess and deliver technologies that will enable various shared service support models as they evolve.
This position is approved for telecommuting (two days telecommuting, three days in office (in-person)) with onsite work at the main headquarters located in Long Beach, California.
Responsibilities
Under the general direction of the Executive Director, CHRS, the CHRS Technical Director will:
-Provide strategic leadership for all internal Chancellor's Office CHRS technology workstreams. Although the incumbent may not be the direct supervisor for all staff, the successful candidate will have a strong role in holding the functional and technical staff accountable as well as developing and dictating work demands and timelines as they relate to CHRS.
-Develop a project plan for adopting all delivered Oracle fixes that are backlogged as well as establishing a sustainable methodology for regular adoption as delivered to stay current.
-Develop technical project timelines and deliverables for the remaining campuses of the CSU to adopt CHRS and work directly with management from each of the Chancellor's Office technology workstreams to ensure they are being met and are of the quality to be turned over to the campuses.
-Coordinate with campus HR leadership teams to identify, document and develop solutions for areas of concern. This position will critically analyze potential gaps and determine if they are truly in need of new technical development, or if the campuses will need to change their business process to accommodate the system as delivered.
-Oversee the training timelines and deliverables. By reviewing the campus progress as well as documenting assessments and outcomes, this position will develop and prioritize training priorities and needs related to adoption of core non-customized PeopleSoft HCM 9.2.
-Understand the ERP market and will lead the effort in identifying new technology opportunities, both within existing products as well as potential new products that solve identified critical gaps or deliver substantial opportunities for efficiencies especially around supporting the CSU Multi-U initiative (centralized shared service support).
-Will be responsible for managing the entire testing program for CHRS. This includes, but is not limited to, ensuring proper test scripts for every possible internal system workstream is documented and aligned with any required training materials; capturing testing outcomes (developing and delivering any tracking solutions as needed to ensure this process is not onerous to either the CO nor the campuses); documenting gaps with the test scripts as it relates to missing training materials, then developing priorities and timelines to aid the Training teams for developing and delivery; ensure that internal testing is clearly documented with resources and timelines and making sure all of these are met; ensuring that campus testing is clearly documented, developing timelines and project plans, and getting campus resources assigned to each script area while also holding the campus accountable for timelines and deliverables; performing continuous improvement with the campuses after each pass to 1) ensure the test scripts accurately portray the business processes of the campuses, while updating ones that do not and creating new ones that were identified as missing 2) survey campus testers regularly to ensure that the test plans are helpful and aligned with the overall implementation framework, making sure the campuses know this is a partnership and they feel supported at all levels.
-As a part of the CHRS Leadership Team, provide input and recommendations on any areas of improvement based on observations and experience.
Qualifications
This position requires:
-BS/BA in computer science, information systems, business administration or relevant field or equivalent work experience; MS/MA preferred.
-10-plus years of experience in higher education required.
-10-plus years of management experience required.
-Expert knowledge and experience of Oracle/PeopleSoft HCM application, across multiple modules.
-Experience in translating Oracle/PeopleSoft HCM baseline (as delivered) system capabilities, into adaptable business processes applicable across the entire CSU system.
-Experience leading and managing teams and coordinating projects for large scale ERP projects in Human Resources.
-Experience in leading in a complicated, distributed, large organization.
-Experience shaping strategy and guiding decision makers toward defining clear priorities and adopting best business practices, using core delivered existing Oracle/PeopleSoft functionality with limited customizations/modifications.
-Other special skills/qualifications Expertise in PeopleSoft, including new features and functionality, helping customers get and stay current & to deploy delivered features. Great presentation & communication skills, work great with others.
-Experience in leading business process design and re-design.
-Experience managing vendors and contracted labor teams.
-Excellent knowledge of IT systems and infrastructure.
-Background of IT systems and planning IT implementations.
-Understanding of technology impacts within the larger higher education environment required – this entails understanding business process impacts and political implications of changes at all levels of the campuses.
-Strong understanding of technology development processes and methodologies including the impacts of testing and training.
-The ideal candidate will have experience working in a multi-faceted, complex university.
-Experience working a highly regulated environment preferred.
-A strong understanding of data analysis and business operations is strongly preferred.
-Superior analytical and problem-solving capabilities.
-Experience working with and overseeing unionized employees preferred.
-Excellent organizational and leadership skills and demonstrated ability to plan, organize, coordinate and direct multiple projects and activities with competing deadlines.
-Outstanding written and oral communication skills.
-Excellent interpersonal skills with ability to work collaboratively with diverse internal and external constituents.
Application Period
Priority consideration will be given to candidates who apply by December 5, 2025. Applications will be accepted until the job posting is removed.
How To Apply
Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application.
Equal Employment Opportunity
Consistent with California law and federal civil rights laws, the CSU provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070.
Title IX
Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix
E-Verify
This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA).
If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS).
COVID19 Vaccination Policy
Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications.
Mandated Reporter Per CANRA
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Conflict of Interest
The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.
CSU Out of State Employment Policy
California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
Background
The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position.