Type of Appointment: Full-Time, Probationary

Collective Bargaining Unit: Academic Professionals of California – Unit 4

Job Classification: SSP II

Anticipated Hiring Amount: $4,610 - $5,259 per month

Work Hours: Monday – Friday 8:00 am-5:00 pm

THE DEPARTMENT

Student Support and Equity Programs (SSEP) aims to make a positive difference in the lives of nontraditional students through high-quality programs and services that promote access, equity, and educational opportunities in support of student learning and success. The department oversees various programs and service areas that support underserved populations that are primarily first-generation, low-income, underrepresented students, such as the Educational Opportunity Program (EOP), Renaissance Scholars (RS), and Undocumented Students Services (USS). Renaissance Scholars (RS) is a comprehensive academic support program that empowers current and former foster youth through higher education. The program provides a broad range of services and experiences that support their university transition and success, enabling them to be educated and engaged citizens.

DUTIES AND RESPONSIBILITIES

Serve as an advisor for students participating in Renaissance Scholars and its Foster Success Drop-in Services by providing holistic advising and coaching:

• Provide supplemental academic advising for an assigned group of students participating in Renaissance Scholars and EOP; meet regularly with students or as needed each semester through drop-in, individual, and group sessions.
• Serve as the drop-in advisor for students in Renaissance Scholars opting in for Drop-in Services only.
• Provide holistic life skills coaching to support student's personal and social development as they transition to and through their university journey.
• Build trusting relationships with a diverse student population through personalized, constructive, engaging, motivating, and informative advising and coaching sessions each semester.
• Guide students in developing educational plans to enhance their learning, empower them to meet degree requirements, and persist to graduation.
• Support students by providing information, referrals, and other assistance by explaining university policies, procedures, and regulations.
• Monitor academic progress and commitment to fulfilling requirements specified in the EOP/Renaissance Scholars partnership agreements.
• Refer students experiencing academic and/or personal difficulties to appropriate campus and community resources for assistance, such as CAPS, Financial Aid,
• Disability Resource Center, the Care Center, etc.
• Establish and maintain positive relationships with administrators, faculty, staff, alums, donors, and community partner groups to promote effective partnerships supporting RS student success.
• Prepare analytical reports of student progress data; track individual advising contacts, referrals, and follow-up activities for reporting and evaluation – often through CPP Connect and other electronic file systems.
• Collaborate with the EOP Advising Team to identify essential topics relevant to student development and transition to college; assist with SSEP's college success workshops and other activities as needed.
• Create advising agendas and activities for EOP Summer Bridge and Transfer Bridge Advising Seminar sessions.
• Facilitate EOP Summer Bridge Advising Seminars, which introduce new EOP students to the University's academic policies and regulations, campus resources, financial planning, and how to succeed in college. Consult with faculty on student progress, develop intervention strategies, and meet individually with students to assess progress and set personal goals.
• Advise a group of EOP Summer Bridge students by helping them review their fall course schedule and supporting them with any additional questions regarding scheduling and registration.
• Contribute to designing and implementing department programs, including facilitating presentations and tours, orienting students to program expectations and services, and conducting small group advising sessions.

Assist with outreach, programming, and assessment of Renaissance Scholars and its Fostering Success Drop-in Services:

• Assists in planning and co-leading weekly/monthly/quarterly student activities and programming efforts that promote academic achievement, student engagement, and campus involvement and build a sense of belonging and community among students.
• Support the planning and facilitation of student retreat(s) and holiday events, Foster.
• Care awareness month, end-of-year recognitions, etc.
• Assist as needed with the RS Success Seminars.
• Assist with assessment and evaluation of general programs and services. Lead overall assessment and evaluation of RS Fostering Success Drop-in Services and programming efforts to prepare an annual report.
• Assist in the recruitment, selection, training and evaluation of the RS Student Engagement Ambassadors.
• Assist in overseeing the RS Student Engagement Ambassadors in partnership with the RS Program Assistant.
• Delegate tasks to RS Student Engagement Ambassadors and provide them with space to plan, organize, problem-solve, and implement programs;
• Assist with departmental outreach and recruitment efforts on and off campus (primarily for Renaissance Scholars, with EOP and Undocumented Students Services when needed).
• Assist with the RS and EOP application review and verification processes.
• Assist with student interviews to assess their abilities and readiness for college and make recommendations for admission decisions.
• Assist with promoting an informed interest in Renaissance Scholars among prospective students to expand the applicant pool and assist in meeting the program's application, admission, and enrollment targets.

Support special projects and participate in meetings, committees, and professional development activities:

• Support special projects as needed and assigned.
• Meet regularly with the Lead; follow up on action items as appropriate.
• Participate in SSEP and Advising Team meetings, in-service training sessions, retreats, conferences, and other professional development activities.
• Serve on appropriate committees and in various on and off campus organizations, representing the interests of SSEP, RS, and its constituents.
• Participate in professional organizations and keep abreast of new developments and issues addressing students who have experienced foster care, academic advising, counseling and psychological theories for college students, admissions and financial aid, postsecondary access and equity programs, and student development and retention theory, research, and practice.

QUALIFICATIONS

• Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. 
• Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi‑aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.   
• Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. 
• A master's degree in a job‑related field may be substituted for one year of the professional experience. 
• Equivalent to graduation from a four-year college or University in one of the behavioral sciences, public or business administration or a job‑related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis.

Preferred Qualifications

• Experience in academic advising, coaching, counseling, or facilitation
• Experience working with foster youth, low-income, first-generation, and diverse student populations
• Ability to juggle multiple tasks at once while remaining composed
• Ability to retain and utilize large amounts of detailed information and quickly access and utilize additional information in the moment
• Strong verbal and written communication skills including phone and in-person, emails, texts, etc.; communicate and listen attentively
• Technology savvy; proficiency in PeopleSoft and Microsoft applications
• Demonstrated ability to work independently, meet deadlines, handle and prioritize simultaneous requests
• Self-starter who advocates for him/herself
• Excellent interpersonal communication skills, ability to cultivate strong interpersonal relationships with students, faculty, and staff; work effectively, cross-functionally; and work effectively with individuals of varying social and cultural backgrounds
• Creative and analytical thinker with strong problem-solving skills; ability to exercise independent judgment; ability to read and interpret complex information
• Must protect the confidentiality of student personal information and comply with Family
• Educational Rights and Privacy Act (FERPA)
• Must comply with all university procedures and policies; interpret CSU admissions and financial aid guidelines
• Work collaboratively with experienced staff and unite around common goals
• Uphold personal qualities of integrity, flexibility, compassion, and an enduring sense of humor

Out of State Work

The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California.   The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/. 

Background Check

Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check).

The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. 

In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate's conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for.

For more information, go to https://calstate.policystat.com/policy/13813878/latest/.

Employment Eligibility Verification

Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.

Child Abuse/Neglect Reporting Act (CANRA)

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/.

Security & Fire Safety

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona's Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf.

Pay Transparency Nondiscrimination

As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster.

CSU Classification

This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx. The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx. The classification salary range for this position according to the respective skill level is minimum $4,610 and maximum $6,556 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position.

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. More information is available at: https://www.cpp.edu/eoda/employee-labor//access-accommodations/index.shtml.

EEO

Cal Poly Pomona is an Equal Opportunity Employer. The University subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf and at https://www.cpp.edu/eoda/employee-labor/documents/aa-eeo-doc/policy-statement_2022-aap-for-california-state-polytechnic-university-pomona_confidential_20220127.pdf.

Other Notices

For other important employment notices, we invite you to visit Cal Poly Pomona's Employment Notices  web page.