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Associate Vice President, Wellbeing & Support Services

Apply now Job no: 533901
Work type: Management (MPP)
Location: Pomona
Categories: MPP, At-Will, Full Time, Student Services

Associate Vice President of Wellbeing & Support Services

Opportunity for a Leader Committed to Student Success


Cal Poly Pomona (CPP) is seeking a seasoned leader committed to advancing a wellness culture by leading a team dedicated to fostering a sense of belonging, involvement and student success while also being a visible and active advocate for students through serving as the Associate Vice President of Wellbeing & Support Services (AVP/WS).  The AVP/WS role requires an experienced Student Affairs professional with demonstrated experience engaging with students; a commitment to building community with students and staff; and the ability to create and grow partnerships for promoting student learning and success while fostering an inclusive and vibrant campus community are essential attributes for this position. Cal Poly Pomona looks to welcome a colleague who is prepared to contribute to the future of a dynamic Student Affairs program at a rapidly changing university committed to student success.

CPP, one of three polytechnic universities in the 23-campus California State University System, seeks a collaborative and visible leader to serve as the next Associate Vice President of Wellbeing & Support Services (AVP/WS). This is an exciting opportunity to provide impactful administrative leadership at California’s most diverse polytechnic institution, uniting its learn-by-doing philosophy with a holistic approach to student learning and success. Reporting directly to the Vice President of Student Affairs & Dean of Students, Christina Gonzales, and working closely with the other AVPs in the division, the AVP/WS will enrich the quality of student life, promote student learning regarding health and wellness, and contribute to the goal of creating an environment that fosters student well-being, belonging and success.

This is an exciting time to be joining CPP under the strategic and forward-thinking leadership of Vice President Gonzales, who came to CPP in July 2020, to better prepare Student Affairs to play a significant role in fulfilling the university-wide strategic plan, the system-wide Graduation Initiative 2025, and President Soraya Coley’s “Future of Work and Human and Civic Engagement” initiative.


CPP Students

Students are drawn to CPP for its learn-by-doing approach and the myriad opportunities it affords, as well as its diverse community reflective of the greater Los Angeles Area. It has a student body that is 53% Hispanic, 22% Asian, 14% White, 3% Black, and 57% first-generation students. CPP is ranked as one of the most diverse among regional universities in the West. Student enrollment has grown dramatically in the last decade from 20,000 in 2010 to over 25,000 students today.


Student Affairs at Cal Poly Pomona

The Division of Student Affairs supports the university's educational mission through comprehensive programs and services that promote student learning and success while fostering an inclusive and vibrant campus community. The Division partners with other stakeholders to enhance student engagement and development, promote the safety and general welfare of the university community, and prepare students to be contributing members of society.

The Division of Student Affairs is comprised of: Athletics, Children's Center, Care Center, Disability Resource Center, Student Conduct and Integrity, Student Health & Wellness Services, Counseling and Psychological Services, Student Engagement, Leadership & Success, Cultural & Identity Programs, Orientation Services, Student Support and Equity Programs, Survivor Advocacy Services, University Housing Services, Veteran's Resource Center and Associated Students, Inc. (a recognized auxiliary) including ASI student government, Recreation, Student Center, Poly Pantry.


Role of the Associate Vice President for Wellbeing & Support

Reporting directly to the Vice President for Student Affairs, the Associate Vice President for Wellbeing and Support Services (AVP/WS) provides strategic leadership and supervision for the following departments: Counseling and Psychological Services (CAPS), Student Health and Wellness Services, Survivor Advocacy Services, Students of Concern Team, Care Center, Student Conduct & Integrity and the Disability Resource Center. The AVP/WS plays a pivotal role within the Division of Student Affairs and Cal Poly Pomona, providing leadership and strategic oversight for a diverse portfolio of departments and services that contribute to the holistic health, wellbeing, and success of our students. This role requires a dynamic leader with a strong commitment to fostering a healthy and inclusive campus community.

The Associate Vice President for Wellbeing and Support Services (AVP/WS) plays two vital roles at Cal Poly Pomona.  Overseeing and bridging the staffing, programs and resources among the cluster and playing a leadership role in creating a strong wellness culture at CPP that enables students to grow and develop. This is a vital role in collaborating with campus constituencies to develop and improve policies, programs, and services aimed at a holistic model of health, counseling and wellness for the campus community. The AVP/WS must have a demonstrated commitment to equity, diversity and inclusion and to ensuring services are responsive to students from all identities and backgrounds. In all activities, the AVP/WS is expected to model and promote the values of the Division of Student Affairs: student-centered philosophy, integrity, interconnectedness, passion, quality and the richness of diversity. Additional key responsibilities include: management of complex budgets and personnel, ensuring compliance, and maintaining policy, legal, regulatory and licensing/accreditation requirements.    

The Associate Vice President for Wellbeing and Support Services (AVP/WS) must provide exceptional leadership through:

  • a strong understanding of the priorities for student mental health and success.
  • the ability to provide visionary and energetic leadership; direct and manage a complex, decentralized organization; consult and collaborate effectively with a broad and diverse group of campus stakeholders; secure, allocate and manage resources; work effectively and proactively in a diverse, multicultural environment and design, implement and evaluate programs which enhance and are responsive to that environment; read and comprehend complex data and information; speak and write clearly, concisely, and persuasively.
  • exceptional administrative and management skills. They must bring a collaborative and strategic spirit, a strong disposition to partner and work closely with other Student Affairs departments, academic departments, and members of faculty, students, community stakeholders.
  • a comprehensive understanding of college campus student services, commitment to student success, learning, and personal academic success, and retention of a diverse student community.
  • a detailed understanding of student development principles; a detailed commitment to the wellbeing, learning, personal and academic success, persistence, and retention of a diverse student community.

The Associate Vice President for Wellbeing and Support Services (AVP/WS) works with the Vice President for Student Affairs & Dean of Students on short- and long-range planning; participates fully in the overall leadership and management of the Student Affairs Division; and assists in the formulation, articulation and implementation of policy that has divisional, campus-wide and system-wide implications.

The ideal candidate will be experienced, creative, compassionate, and a proven leader who has solid operational knowledge of, and demonstrated documented success in, leading and managing the major elements of the AVP/WS portfolio. Highly desirable qualities include knowledge of and dedication towards best practices, as well as demonstrated leadership ability in working with a range of professional staff, faculty, parents and guardians, senior administrative colleagues, other campus constituents, and external organizations. The AVP/WS will have significant responsibility for supervision and oversight of staff in multiple collective bargaining units, and it is essential that candidates either have some similar experience or demonstrate an understanding of the importance of learning and following the expectations set out in these agreements.


Position Summary

As a student-centered thought leader and partner to others in the Division of Student Affairs, the Associate Vice President for Wellbeing and Support Services (AVP/WS) will enhance responsive connections with constituent groups. The AVP/WS participates fully in the overall leadership and management of the Student Affairs Division, is responsible for the strategic direction and line management of a cluster of the following units: Counseling & Psychological Services (CAPS), Student Health & Wellness Services, Survivor Advocacy Services, Students of Concern Team, and the Associate Dean of Students unit which includes Student Conduct & Integrity, Disability Resource Center, and the Care Center.

The AVP/WS works closely with faculty, academic colleagues, and other campus stakeholders to provide strategic coordination in building inclusive operations, programs and services for students. The AVP/WS is responsible for providing leadership, coaching and supervision to direct reports that are part of the areas of responsibility. The AVP/WS will possess excellent collaborative skills; be expected to create outstanding relationships across the University; lead a multidimensional team within the portfolio; and have the ability to demonstrate a commitment to student development, the desire to enrich the experience and engagement of students and staff and the ability to build trust while dealing with critical issues and challenges on campus.

In all activities, the AVP/WS is expected to model and promote the values of the Student Affairs Division: student-centered philosophy, integrity, interconnectedness, passion, quality, and the richness of diversity.



Minimum qualifications:

  • A master’s degree in Higher Education, Student Affairs or a related field.
  • A minimum of five years of significant experience in a leadership role within higher education, four years of progressive leadership experience in a higher education setting or related field, and four years of supervisory experience.
  • Demonstrated executive leadership skills including visionary leadership and strategic thinking, with a high level of political acumen and patience in creating change.
  • Proven ability to build and maintain effective cross-campus partnerships.
  • Outstanding communication skills demonstrated by the ability to interact comfortably with a wide range of individuals, including professional staff, students, faculty, parents, system-wide colleagues, and community partners both verbally and in writing.

Preferred qualifications:

  • Knowledge of and direct experience in college health and mental health or closely related area of health care practice and administration.
  • Knowledge and experience with disability related laws and services.
  • Strong organizational and managerial skills.
  • Knowledge of health promotion practices in a University setting.
  • Management experience in a collective bargaining environment.
  • Experience leading organizational change.
  • Demonstrated knowledge of applicable California State and federal laws and ethical guidelines pertinent to: health care delivery and health promotion, disability accommodations and accessibility in a University setting.
  • Experience with assessment, program review, quality assurance, and accreditation issues pertinent to health and counseling centers.


About Cal Poly Pomona

Ranked one of the best public universities in the West by U.S. News & World Report, Cal Poly Pomona is also nationally ranked for helping students achieve economic success and noted as the tenth most diverse in the nation. Known for its polytechnic identity and learn-by-doing approach to education, the university recognizes that students who solve classroom problems today have an advantage as employees solving real-world problems tomorrow. Faculty in all disciplines apply theory to practice, providing students numerous opportunities to use their knowledge in hands-on projects, research collaborations, and valuable internship and service-learning programs.

Cal Poly Pomona, which is located on 1,438 acres in Los Angeles County, offers a valuable blend of affordability, access and academic excellence, which helps low-income students reach personal, career and financial success. It is consistently ranked as one of the best college investments in the country. To learn more about Cal Poly Pomona, please visit:


Application Procedure and Timeline

Application materials should include a cover letter, resume/curriculum vitae and three current references and should be submitted through Cal Poly’s Career Portal. All materials submitted by the first review date of February 2 will be given full consideration. A confidential review of applications will begin immediately and will continue until the appointment is made. The salary range for this position is between: $160,000 - $190,000 annually (commensurate with qualifications). 


Questions or candidate recommendations can be sent to the Search Committee Chair:


Dr. Megan Stang

Cal Poly Pomona – Building 121-[2511]

3801 W. Temple Ave

Pomona, Ca 91768


California State Polytechnic University, Pomona is an Equal Opportunity, Affirmative Action Employer. The University seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the people of California, to maintain the excellence of the University, and to offer our students richly varied disciplines, perspectives and ways of knowing and learning. Cal Poly Pomona subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status.  The University hires only individuals lawfully authorized to work in the United States.  As required by the Clery Disclosure Act, the university’s annual security report is available at The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

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