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Credential Analyst II

Apply now Job no: 534905
Work type: Staff
Location: Pomona
Categories: Unit 4 - APC - Academic Professionals of California, Administrative, Probationary, Full Time, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

Type of Appointment: Full-Time, Probationary

Collective Bargaining Unit: Academic Professionals of California - Unit 4

Job Classification: Credential Analyst II

Anticipated Hiring Amount: $4,584 - $5,148 per month

Work Hours: Monday – Friday 8:00am-5:00pm



The Credential Services unit is the centralized point of contact for all students wishing to enter the educator profession. The unit is responsible for collecting and processing program admissions documents for students applying to enter early childhood studies practicum, teaching and services credential programs; providing guidance and counsel to students who seek to earn basic credentials, added authorizations, and advanced credentials; monitoring progress toward the desired credential or certificate; reviewing, analyzing, evaluating, and processing applications for credentials upon completion of the programs); and supporting the credential program in recruitment and assessment. The unit is responsible for ensuring that educator candidates meet all standards and processes required by the California Commission on Teacher Credentialing and California State University Chancellor's Office and is the primary source on campus for faculty, staff, and students who seek information regarding the credentialing process and for disseminating new standards and practices approved by the California Commission on Teacher Credentialing (CTC).



Evaluating & Credentialing

  • Knowledge - Develop and maintain thorough and comprehensive knowledge of all relevant credential requirements and policies determined by Cal Poly Pomona, the California State University system, and the California Commission on Teacher Credentialing. The Incumbent acts as the liaison for the assigned credential program both within and outside the college in working with the assigned credential programs.
  • Admissions - Facilitate and complete the admissions evaluation for candidates applying to enter credential programs including: managing university admission coversheets in Polydoc, conducting basic skills requirement reviews, ensuring candidates have met appropriate subject matter requirements, hold valid clearances on file, and meet all listed requirements in accordance with the type of credential being pursued, and complies with all CTC, CSU, and CPP policies. Prepare notifications to applicants regarding the status of their files and individually review them upon request. Work with program faculty to schedule program interviews for admission and process and communicate the results of the program admission process to candidates.
  • Progress Evaluation - Review candidates' grades and documents at the time of application for Clinical Practice. Ensure student files are complete, database records are updated, and credential candidates are notified of status. Ensure relevant credentialing personnel and faculty are aware if issues arise with program completion.
  • Credential Evaluation & Recommendation - Independently review applications for verification of completion of all requirements for university intern credentials, preliminary credentials, and added authorizations. The incumbent assumes responsibility for the final campus review of credential applications before recommending candidates through the online CTC portal for state issued credentials.
  • Communication - Verify completion of program requirements to all inquiring school districts, county offices, and the CTC. Provide advice and evaluations to teachers trained outside California requesting information on CPP program and the credentialing process. Maintain close communication with relevant credentialing personnel or faculty on status of candidates and any issues that emerge requiring intervention. Maintain open, supportive, and professional communication with credential candidates throughout the program.
  • Clear Credential Evaluation - Where applicable, determine eligibility for candidates who initially completed a preliminary credential and have made application for a Clear (Tier 11) credential.
  • Out-of-State Evaluations - Complete verification forms for CPP credential completers requesting a teaching position out of state.

Counseling & Advisement

  • Individual Students - Individually consult by phone, drop-in meetings, and scheduled appointments as well as email with CPP students, students from other campuses, states, and countries holding all levels and types of education certifications and endorsements. Provide advice on California requirements, examinations, alternative coursework requirements, and appropriate means of satisfying credential requirements.
  • Advising Sessions - Work with program coordinator and other CSO staff to provide regularly scheduled general advising sessions to prospective credential candidates. (Conducting advising sessions requires thorough knowledge of campus requirements, CSU specific requirements, and CTC requirements.) Where appropriate, work in concert with credential program faculty or other CSO staff to provide specific advising sessions for candidates.
  • Policy Analysis & Accreditation -Attend workshops to improve counseling and advising for credential candidates held at the Credential Analyst and Counselors of California (CCAC) conferences and regional meetings, as budget allows. Attend CSU credential workgroup and departmental workgroup meetings as appropriate. Support credential services and departmental accreditation efforts.

Database Management

  • Admissions, Clinical Practice, Intern, and Credential Recommends- Enter applicant information in PeopleSoft Credential Subpanel and the internal credential MOD database. Process all documents and applications as they are submitted via Slate, making all related data entry updates.
  • Coding - Code candidates in PeopleSoft Credential Subpanel to ensure accurate programs are reflected and are in compliance with Financial Aid and Chancellor's Office reporting requirements. Update coding as necessary, when Change of Credential Objectives are processed.
  • Information Continuity - Update database on status of candidates as they progress through the program.
  • Assessment - Work with college Assessment & Accreditation Coordinator to complete necessary department, university, CSU, state, and federal reports.



  • Equivalency of two years of experience in the review, analysis, evaluation or processing applications for teaching credentials, certificates of permits. Equivalency of one year of the above required experience may be requited with any combination of the following: (a) Two years of experience processing academic records to determine eligibility for admissions or degrees.
  • One year of college level education (full-time equivalent) may be equated for up to one year of the academic record processing experience. OR (b) Two years of experience performing technical, clerical, or secretarial duties involving formulation, revision or interpretation of academic requirements or course. One year of college level education (full-time equivalent) may be equated for up to one year of the technical, clerical, or secretarial experience.

Comprehensive knowledge of State standards and requirements for the full range of teaching credentials; thorough knowledge of educational practices related to employment of teachers with credentials, certificates, or permits in California school systems; a comprehensive understanding of the credential process; thorough knowledge of school internship programs; and a general knowledge of teacher preparation programs. Ability to interpret for others and correctly apply the California Education Code and other such regulations pertaining to the insurance of the various credentials; certificates and permits for public school teaching and service in California; to organize and plan work to meet deadlines; to schedule participants for interviews, workshops or teaching related activities to evaluate academic qualifications and determine credit to be granted towards credentials, certificates and permits; to prepare correspondence, records and reports; and to establish and maintain cooperative working relationships with others.


Preferred Qualifications

  • Bachelor's degree (preferably in a related area).
  • Experience with California's credentialing process. **Comprehensive understanding of California state standards and requirements for the full range of teaching and service credentials; **Thorough knowledge of educational practices related to the employment of teachers and administrators with credentials or permits in California school systems
  • Ability to establish and maintain professional, cordial, cooperative working relationships with prospective students, current students, faculty, and staff. CSO colleagues, administrators, and outside professionals in education
  • Excellent oral and written communication skills
  • Ability to correctly apply the California Education Code and related regulations pertaining to the granting of various credentials and permits for public school teaching and service in California schools
  • Ability to plan and organize work in order to meet deadlines
  • Ability to evaluate academic qualifications and determine credit to be granted towards credentials and permits
  • Ability to prepare correspondence, records, and formal reports
  • Ability to handle a heavy volume of work
  • Ability to easily use computer software including Microsoft Office Suite including Teams and SharePoint, and PeopleSoft.


Out of State Work

The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California.   The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to

Background Check

Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to


CSU Classification Salary Range

This position is part of the APC bargaining unit. The CSU Classification Standards for this position are located on the following site: The CSU Salary Schedule is located on the following site: The classification salary range for this position according to the respective skill level is: minimum $4,584 and maximum $6,510 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position.


Employment Eligibility Verification

Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  For more information, go to   


Security & Fire Safety 

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: and


Pay Transparency Nondiscrimination

As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.  For more information, see the Pay Transparency Nondiscrimination Provision poster.


Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at For more information, go to Employment Notices.


Equal Employment Opportunity

Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status.  We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement.


Other Notices

For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page.

Advertised: Pacific Standard Time
Applications close: Pacific Standard Time

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