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Student Services Professional Pool

Apply now Job no: 537866
Work type: Staff
Location: Pomona
Categories: Unit 4 - APC - Academic Professionals of California, Temporary, Full Time, Part Time, Time Varies, Student Services, On-site (work in-person at business location), Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

Type of Appointment: Temporary Emergency, or Temporary, Hourly, Intermittent (THI)
Collective Bargaining Unit: APC Unit 4

 

Student Services Professional IA

CSU Classification Salary Range: $3,952 - 4,834 per month
                                      
Student Services Professional IB

CSU Classification Salary Range: $4,066 - 6,884 per month
                                      
Student Services Professional II

CSU Classification Salary Range: $4,841 per month                                   

Student Services Professional III

CSU Classification Salary Range: $5,276 - 7,517 per month
                                      
Student Services Professional IV

CSU Classification Salary Range:  $6,019 - 8,585 per month

                                      

ABOUT THE POSITION(S)
The purpose of this recruitment is to produce a pool of qualified applicants to call upon for temporary emergency Student Services Professional appointments which range from a duration of several days to a maximum of 120 days. A temporary emergency appointment is generally utilized to replace a permanent employee on leave of absence or to provide clerical support during a recruitment process subsequent to an employee's resignation. Temporary emergency appointments will be made in the appropriate job classification, depending upon the needs of the hiring department. You may be considered for available positions in any of these classifications depending on your qualifications. Temporary emergency positions are not eligible for benefits.


QUALIFICATIONS
SSP IA: Bachelors degree or equivalent in one of the behavioral sciences, public or business administration or a job-related field (specialized and relevant experience may substituted for the required education on a year-for-year basis); working knowledge of the basic principles of individual and group behavior, research and observation techniques for the purpose of recording, classifying, and interpreting factual information, techniques and methods of interviewing. Ability to gather and analyze data; ability to reason logically, draw valid conclusions and make appropriate commendations; ability to participate in and contribute to group meetings, conferences and interviews; ability to clearly express ideas and recommendations orally; ability to write clear and concise reports; ability to establish and maintain cooperative working relationships.

SSP IB: Bachelors degree or equivalent in one of the behavioral sciences, public or business administration, or a job-related field (specialized and relevant experience may substituted for the required education on a year-for-year basis) AND one year of experience in professional Student Services work at the entry trainee level (Equivalent amounts of graduate level; job-related education may be substituted for the required experience). Working knowledge of the methods/problems of organization and program management, research/interviewing techniques, and principles of individual/group behavior. Ability to interpret and apply program rules/regulations, gather/analyze data and reason logically, draw valid conclusions and make appropriate recommendations, present clear and concise information orally and in written reports,  acquire knowledge of the campus procedures and activities and the overall organization, establish and maintain cooperative working relationships.

SSP II: Bachelors degree or equivalent in one of the behavioral sciences, public or business administration or a job-related field AND two years of professional experience in one of the student services program areas or in a related field.  (A Master's degree in a job-related field may be substituted for one year of the professional experience.  Additional specialized and relevant experience may be substituted for the required education on a year-for-year basis).General knowledge of the methods and problems of organizational management, research and interview techniques; ability to interpret and apply program rules/regulations, use initiative in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; ability to plan, develop, coordinate, supervise and organize programs and activities; ability to interact with a diverse student population, faculty, staff and the public; ability to analyze complex situations accurately and adopt effective courses of action; ability to advise students individually and in groups on complex student-related matters; ability to complete assignments without detailed instructions; and ability to establish and maintain cooperative working relationships with a variety of individuals.  Excellent verbal and written communication skills as well as the ability to acquire knowledge of the campus procedures and activities and the overall organization is required.

SSP III: Bachelors degree or equivalent in a related field including or supplemented by upper division or graduate course work in counseling techniques interviewing and conflict resolution AND three years of professional student services work field (A Master's degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience OR a doctorate degree and the appropriate internship or clinical training in the relevant field may be substituted for three years of the required professional experience). Ability to plan, develop, coordinate, supervise and organize programs and activities; ability to interact with a diverse student population, faculty, staff and the public; ability to analyze complex situations accurately and adopt effective courses of action; ability to advise students individually and in groups on complex student-related matters; ability to complete assignments without detailed instructions; and ability to establish and maintain cooperative working relationships with a variety of individuals.  Excellent verbal and written communication skills as well as the ability to acquire knowledge of the campus procedures and activities and the overall organization is required. Finalists will be required to submit verification of upper division coursework (i.e., transcripts).

SSP IV: Bachelors degree or equivalent in a related field PLUS upper division or graduate course work in counseling techniques, interviewing and conflict resolution AND four years of professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems (a master's degree in Counseling, Clinical Psychology, Social Work or a job related field may be substituted for one year of professional experience OR a doctorate degree and the appropriate internship or clinical training in the relevant field may be substituted for two years of professional experience). General knowledge of the problems and methods of public administration, including organizational, personnel and fiscal management, advanced statistical and research methods; ability to plan, develop, coordinate, supervise and organize programs and activities; ability to interact with a diverse student population, faculty, staff and the public; ability to analyze complex situations accurately and adopt effective courses of action; ability to advise students individually and in groups on complex student-related matters; ability to complete assignments without detailed instructions; and ability to establish and maintain cooperative working relationships with a variety of individuals.  Excellent verbal and written communication skills as well as the ability to acquire knowledge of the campus procedures and activities and the overall organization is required.  Finalists will be required to submit verification of upper division coursework (i.e., transcripts).

COVID-19 Vaccination

CSU requires faculty, staff, and students who physically access campus facilities or programs to be fully vaccinated against COVID-19, which includes obtaining a COVID-19 booster dose, or declare a medical or religious exemption from doing so.  Any candidates advanced in a currently open search process should be prepared to comply with this requirement. See policy at https://calstate.policystat.com/policy/11030468/latest.

Out of State Work

The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California.   The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/

Background Check

Cal Poly Pomona will make a conditional offer of employment, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any criminal conviction history, considering such factors as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. See policy at https://www.cpp.edu/eoda/employee-labor//documents/employment-policies/hr2017-17.pdf.  

I-9

Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.

Conflict of Interest

This position may be a “designated position” in the California State University’s Conflict of Interest Code.  The successful candidate accepting a designated position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.  See policy at https://www.calstate.edu/csu-system/faculty-staff/systemwide-human-resources/conflict-of-interest/.

Child Abuse/Neglect Reporting Act (CANRA)

The person holding this position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/.

Smoking

Cal Poly Pomona is a smoke and tobacco-free campus.  See policy at  https://calstate.policystat.com/policy/6591951/latest/

Clery Act

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at: https://www.cpp.edu/campus-safety-plan.shtml.

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. More information is available at: https://www.cpp.edu/eoda/employee-labor//access-accommodations/index.shtml.

EEO

Cal Poly Pomona is an Equal Opportunity Employer. The university subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf and at https://www.cpp.edu/eoda/employee-labor/documents/aa-eeo-doc/policy-statement_2022-aap-for-california-state-polytechnic-university-pomona_confidential_20220127.pdf.

 

Other Notices

For other important employment notices, we invite you to visit Cal Poly Pomona's Employment Notices  web page.

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