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Position Summary
San Diego State University is seeking a highly organized Administrative Support Coordinator to manage front-desk operations, clinic compliance, and student support at the Center for Communication, Counseling, and Education (CCCE). This position plays a key role in supporting the clinic’s administrative functions, technology systems, and equity-centered programming.
Key Responsibilities
- Administrative & Clinic Operations: Manage daily front-desk activities, client intake, scheduling, recordkeeping, financial processing, and faculty/practicum support.
- Documentation, Technology & Compliance: Administer Ensora Health, maintain digital platforms, and ensure clinic compliance with state, federal, and CSU regulations.
- Student Training & Support: Train and supervise student workers, and support practicum instructors and students with systems and client coordination.
- Outreach, Programming & Equity: Assist with event planning and uphold the clinic’s commitment to diversity, equity, and inclusion in services and outreach.
Why Join Us?
- Be a key contributor to a student-centered clinical learning environment
- Play a vital role in supporting mental health and educational services
- Gain hands-on experience in health record systems, compliance, and academic support
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Department Summary
The Counseling and School Psychology department houses the Center for Community Counseling and Engagement (CCCE), a clinical training facility for more than 60 graduate student trainees in the Marriage and Family Therapy (MFT) and Counseling and Community-Based Block (CBB/LPCC) programs. The clinic serves the San Diego community year-round, providing accessible mental health services while supporting graduate students’ preparation for licensure. CCCE operates with the view that the individual, family, and larger society are all important in the development and resolution of problems. Our treatment approaches address all three of these vital areas. Additionally, we are committed to promoting and implementing a respectful and multicultural understanding and maintaining a high standard of training, supervision, and community service. Our goal is to create a safe, comfortable, and confidential space to discuss concerns regarding relationships, spirituality, sexuality, depression, stress, work, fear, body image, insecurity, diversity, safety, and so much more. Many CCCE therapists are trained as SDSU Safe Zone allies for the LGBTQ community.
For more information regarding the Center for Community Counseling and Engagement, click here.
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Education and Experience
Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly lean new office support technology systems and software packages is also a prerequisite.
These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.
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Compensation and Benefits
San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth.
Compensation:
Salary is based on your experience, education, and qualifications, within the department’s budget and equity guidelines.
- CSU Classification Salary Range: $2,023.50 - $2,948 per month (Step 1 - Step 20); Step placement will be determined based on relevant qualifications and professional experience. Step placement upon appointment is not expected to exceed Step 2 ($2,064) for highly qualified candidates. Future increases, including step advancement, are subject to contract negotiations.
Full Benefits Package Includes:
- Generous Time Off: 15 paid holidays, vacation, and sick leave.
- Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the University of California system.
- Health Coverage: Medical, dental, and vision options at low or no cost.
- Education Support: CSU tuition fee waiver for employees and eligible dependents after a probationary period.
- Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
- Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.
Our benefits are a significant part of total compensation. Learn more at the SDSU Benefits Overview.
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SDSU Values
At SDSU, our diversity gives us power and benefits every single member of our community. Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.
Principles of Community
At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.
SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.
Equal Opportunity and Excellence in Education and Employment
All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.
SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.
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Supplemental Information
Apply by October 13,2025 to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.
The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.
SDSU is a smoke-free campus. For more information, please click here.
Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Sophia Faulk at srfaulk@sdsu.edu.
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