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Employee/Labor Relations Specialist

Apply now Job no: 532236
Work type: Staff
Location: Pomona
Categories: Confidential, Probationary, Full Time, Human Resources, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

Type of Appointment: Full-Time, Probationary

Collective Bargaining Unit: Confidential Employees (C99)

Classification: Confidential Administrative Support II  

Classification Salary Range: $4,464 - $10,180 per month ($53,568 - $122,160 annually)

Anticipated Hiring Range: $7,916- $8,453 per month ($95,000-$101,436 annually)

Work Schedule: Monday – Friday, 8:00 a.m. – 5:00 p.m., unless otherwise notified. Hybrid work schedule available.

Benefits Include: (14) paid holidays, (24) Vacation days, CSU Benefits Summary

Recruitment Closing Date: Open until filled

First Application Review Date: October 25, 2023




Employee/Labor Relations & Compliance (ELRC) serves the University as a strategic partner and key resource office in support of the University's Strategic Initiative to advance organizational development and employee excellence by developing proactive strategies and solutions in addressing employee/labor relations issues, accessibility and reasonable accommodations, workers' compensation benefits, Human Resource policy, and EEO compliance. Our goal is to create positive and effective working relationships at Cal Poly Pomona.



Employee Relations

  • Provides general to complex level of counsel, direction, and recommendations to administrators, represented/non-represented staff, student assistants, and third parties.
  • Ensures compliance with CSU Policy, Cal Poly Pomona Polices, HR Laws, and HR best practices.
  • Works toward resolving complex University issues identifying macro/micro impact to the University.
  • Identifies secondary and tertiary considerations to operations, work flow dependencies, big picture impacts, work environment, equity, etc.
  • Serve as liaison with the Office of the Chancellor (Labor, OGC, etc.) to seek guidance and to ensure conformance and consistency with systemwide policies, practices and interpretation.
  • Prepares cases/documentation/witness prep for responding to PERB, SPB, EEOC, OCR, litigated matters, other related hearing, mediation, arbitrations, conferences and Hearings
  • Assists the ELR Manager and Director with maintaining Outlook calendars and scheduling meetings
  • Prepares data and statistical analysis reports and provides strategic analysis of the information to draw important conclusions and findings.
  • Uses ELR Case Management System to track ELR activity  

Labor Relations

  • Subject matter campus expert on the collective bargaining agreements
  • Interprets the various collective bargaining agreements
  • Serves as a liaison with the Office of the Chancellor to seek guidance and to ensure conformance and consistency with systemwide interpretation.
  • Responds to union information requests, grievances, and CBA related concerns brought forward from staff unions
  • Meets with employees and their union representatives to resolve issues
  • Processes CSU Release Time Requests 

Workplace Investigations

  • Conducts workplaces investigations including conducting interviews, witness interviews, analysis, closure letters, and investigation reports.
  • Makes recommendations on best practices to management/senior leadership in consultation with ELR Manager and Director

Performance Management

  • Communicates probationary and permanent staff performance evaluation dates
  • Tracks performance evaluations to ensure completion and compliance
  • Meets with manager to discuss work performance concerns and gives guidance on how to address concerns
  • Drafts and reviews corrective action documents including documented emails, letters of counsel, letters of reprimand, suspensions, rejection during probation, automatic resignations, and dismissal
  • Meets with employee and manager to review corrective action
  • Delivers corrective action to employees  

Campus/Community Engagement

  • Represents ELR in an array of campus initiatives and events which may include serving on search committees, task forces, and other University sponsored Programs -Develops and presents campus training sessions to familiarize the university administrators, and employees with University Policies, procedures, guidelines and practices  

Special Projects:

  • Supports special projects/programs including seniority points, layoff, early exit program, covid-19 programs/policies, etc.  



  • Bachelor's Degree in Business Administration, Human Resources, or a related field
  • 5 years in a responsible Human Resources position or related field with progressive levels of experience and responsibility. HR Generalist background, understanding of HR policies (ADA, Workers Comp, EEOC, etc.) and HR best practices, Public Sector case management, performance management techniques, interpreting CBAs, conducting workplace investigations, and implementing COVID-19 compliance. 
  • Strong interpersonal skills, written and oral communication, problem solving, and analytical skills. Ability to work fast paced and balance competing priorities. Proven ability to multi-task, prioritize, organize, and complete multiple competing priorities, projects, and meetings while meeting deadlines. Strong working knowledge of employee/labor relations principles, and complex bargaining agreements. Ability to conduct effective and detailed investigations, including experienced interviewing skills. Strong writing skills evidenced by polished, complete, detailed work products and report writing skills that includes evidence of a detailed well thought out and analyzed review where it incorporates relevant policies, procedures and processes. Ability to interpret Memorandums of Understandings, federal and state laws, standard human resources policies and procedures. Highly organized and results oriented. Excellent planning, coordinating and organizing skills. Strong working knowledge of office computer technology and software applications, including Microsoft Office, Outlook, Word, PowerPoint, Excel, spreadsheet preparation and pie charts/graphs, Ability to operate basic office equipment, such as copiers, scanners, etc. Proven ability to review simple to complex data, analyze, provide findings and make sound recommendations. Includes big-picture considerations. Proven ability to interact and adapt to a diverse population with diverse personalities and positions on campus with polish and professionalism. Advanced levels and use of Business English protocols in all verbal and written interactions while delivering excellent customer service. Ability to be gracious even during tense, trying and/or challenging interactions. Ability to work alone, collaboratively, and in teams. Requires strong individual contributor and team supporter of the Employee/Labor Relations unit, Human Resources, division and University. Demonstrated ability to be highly discreet and confidential at all times. 



  • Candidates with recent employee/labor relations experience are strongly preferred.
  • Candidates with work experience in a union environment working directly with union officers in higher education is strongly preferred.
  • Knowledge of the Cal State University system (CSU) and Cal Poly Pomona policies and procedures including interpreting CBAs, Technical Letters, and policies
  • Experience conducting workplace investigations and report writing
  • Working knowledge of Human Resources policies, practices and procedures in a Higher Education setting is preferred.
  • Candidates with a Bachelor's Degree in HR are preferred. College coursework and specialization in Human Resources, Business Administration, Psychology or related field is strongly preferred.
  • Knowledge of state computer systems such as CIRS, PIMS, and PeopleSoft systems is desirable
  • Working knowledge of ADA, Workers' Compensation, Payroll, Benefits, Compensation and Classification, and EEOC is preferred
  • Past experience with advising performance management techniques



COVID-19 Vaccination

Individuals who access in-person on- or off-campus University programs or activities are strongly recommended to follow the COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention and the California Department of Public Health and to follow any campus safety measures that may be recommended or required by Cal Poly Pomona to decrease the likelihood of COVID-19 transmission or illness and allow the core mission and activities of the campus to continue.  The complete text of the policy may be viewed at COVID-19 Vaccinations and Other Safety Measures.


Out of State Work

The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California.   The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at


Background Check

Cal Poly Pomona will make a conditional offer of employment, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any criminal conviction history, considering such factors as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. See policy at  



Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  See Form I-9 Acceptable Documents at


Child Abuse/Neglect Reporting Act (CANRA)

The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at



Cal Poly Pomona is a smoke and tobacco-free campus.  See policy at


Clery Act

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at:


Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at More information is available at:


Equal Employment Opportunity

Cal Poly Pomona is an Equal Opportunity Employer. The university subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: and at

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