Type of Appointment: Full Time, At-Will
Job Classification: Administrator II
Anticipated Hiring Range: Up to $22,916 per month
Work Schedule: Monday - Friday 8:00 AM - 5:00 PM
THE DEPARTMENT:
Student Health Services at Cal Poly Pomona sits within the Student Wellbeing & Support cluster within the Division of Student Affairs. The Student Wellbeing & Support cluster consists of Student Health Services, Care Services (case management and basic needs resources), Counseling & Psychological Services, Survivor Advocacy Services, the Disability Resource Center, and Student Conduct. Student Health Services is a fully accredited ambulatory student health care program, accredited by the Accreditation Association of Ambulatory Health Care (AAAHC) and provides a full range of medical services, including sexual and reproductive care (including the administration of medication abortion), immunizations, x-ray, pharmacy, and laboratory.
DUTIES AND RESPONSIBILITIES:
Management & Leadership
- Oversees the delivery of health care services, including medical diagnostic and treatment activities of general primary care physicians, consultant specialty physicians, nurse practitioners, and allied health professionals within Student Health Services (including the provision of medication abortion) to ensure a high standard of medical care consistent with the college student health needs and the prevailing standards of care among primary care providers in the southern California area.
- Provides supervision and medical leadership to clinical staff including, but not limited to, Physicians, Nurse Practitioners, Nurses, Lab staff, Pharmacists, athletic trainers, etc., as well as medical care by contracted healthcare workers.
- Oversees the day-to-day operations of the clinic, including staffing levels, patient management, workflow, equipment and resources, and facilities management.
- Maintains a healthy, team-oriented, and stimulating work environment conducive to professional development of staff to create a productive and successful workplace; oversees the design, implementation, and assessment of training programs for clinical staff.
- Develops, revises, and oversees the implementation of clinical policies and protocols consistent with AAAHC standards; oversees the Accreditation Committee and directs the Associate Director in the preparation of materials and site surveys for accreditation.
- Provides direct management of all personnel within Student Health Services including writing and revising position descriptions, completing performance evaluations, providing timely feedback of clinical work, and initiating disciplinary procedures in collaboration with the Associate Director.
- Oversees the Quality Improvement Program, including (but not limited to): provides direction to the Quality Improvement Coordinator; oversees the Quality Improvement Committee to identify issues affecting healthcare quality and proposing and instituting systems to address these deficiencies; develops and coordinates the process and analysis of peer review; develops and implements mechanisms for assessment and feedback of patient care and clinic operations.
- Oversees the Infection Prevention and Control (IPC) program to ensure patient and provider safety and the prevention of blood borne and airborne infections; oversees the IPC Committee; reviews/revises IPC safety plan and ensures appropriate training of clinical staff.
- Coordinates and reviews applications for clinical privileges of medical providers and submits recommendations to the governing body for approval/denial as indicated.
- Serves as Laboratory Director and oversees Pharmacist-in-Charge and x-ray department. Formulates policies and procedures necessary for the operation of the Student Health Services laboratory, pharmacy, and x-ray departments, including compliance with state, federal, and CSU regulations as well as the preparation of materials/documentation to meet COLA and other respective accreditation requirements.
- Collaborates with Associate Director on budget management and recruitment and onboarding of clinical personnel.
- Investigates and resolves customer complaints regarding medical care.
- Partners with Counseling & Psychological Services and Care Services to improve provision of mental health services, including development of a collaborative care model.
- Oversees the Student Health Services Leadership Team.
- Serves on the Student Wellbeing & Support Cluster Leadership Team.
- As appropriate to training, specialty, scope of practice established by CSU Board of Trustees, and privileges approved by CPP Student Health Services Governing Body, provide direct patient care covering the full scope of student health needs in a primary care setting, including interviewing patients, diagnosing medical problems, prescribing treatment, counseling patients, conducting physical examinations, perform minor surgery (not including general anesthesia), referring patients to specialists within and outside Student Health Services, ordering and interpreting X-Ray and lab tests, and performing related health care duties, and recording and completing case histories and reports.
- As necessary, consults with private physicians and public agencies in securing treatment for students requiring services beyond those available at Student Health Services.
- Counsel and educate patients on related medical concerns and health measures, including pregnancy options and medication abortion.
- Make efficient use of equipment and personnel in the delivery of quality medical care.
- Serve as physician consultant to staff physicians, nurse practitioners, nursing staff, and allied health professionals.
- Coordinate follow-up care for calls made to the after-hours nurse advice line.
- Provide sexual health education, counseling and care, including administration of medication abortion services.
- Engage in professional development activities to maintain licensure and certification.
Campus Collaboration and Public Health:
- Collaborates and strategizes with key campus stakeholders, including Residential Life, Academic Affairs, UPD, and Student Affairs staff to assess the health care needs of students. Serves as campus subject matter expert on all issues pertaining to college student health and provides consultation on health services, policies, procedures, and best practices.
- Serves as liaison with federal, state and county public health agencies, and provides input and direction on campus responses to infectious disease and emergency response.
- Coordinates with CAPS and Care Services in addressing campus mental health concerns.
- Serves on campus committees (including, but not limited to IRB/Human Subjects Committee, Emergency Operations Committee) as assigned by the AVP for Wellbeing and Support and/or VPSA.
- Actively participates in Student Affairs initiatives and campus-wide events/activities.
- Other duties as assigned by the AVP for Wellbeing & Support and/or VPSA.
QUALIFICATIONS:
- PhD - Graduation from a medical school and completion of a residency training program in a primary care field such as family medicine, general internal medicine, gynecology, general pediatrics, emergency medicine, preventive medicine accredited by the Accreditation Council for Graduate Medical Education (ACGME) or equivalent.
- Driver License, Valid and in State
- Experience supervising medical professionals in a health care setting.
- Experience managing a complex budget process.
- Knowledge of the planning, development, and design of organizational structures suitable to the provision of services for students. Demonstrated ability to lead, manage, and supervise a diverse staff in a dynamic environment that requires the department and staff members to adapt to change processes, practices, and initiatives.
- Demonstrated ability to engage in strategic planning to ensure the most effective and efficient delivery of programs and services. Demonstrated ability in the area of budget planning and the allocation of resources based upon unit priorities.
- Ability to learn university policies and procedures, and state & federal laws, and Chancellor's Office Executive Orders; coupled with a sufficiently deep understanding of how such policies and procedures interact to inform decisions regarding policy interpretations and implementations.
- Understanding the Clery, FERPA, Title VI, Title IX, VAWA, Americans with Disabilities ACT of 1990, Sections 504 and 508 of the Rehabilitation Act, CSU policies related to disability and student conduct, and president setting case law. Understanding of and the ability to apply the change process, lead and guide members of the department individually and collectively; and ability to apply future thinking and planning concepts to create department vision, mission, goals and objectives. Ability to work effectively with faculty, technical and non-technical management and professional support staff. Ability to develop an environment that promotes partnership and transparency with other organizations.
- Demonstrated ability to effectively communicate, foster positive and cooperative relationships with students, staff, faculty and others. Demonstrated ability to problem solve, generate possible options and identify appropriate solutions; and ability to listen to differing viewpoints, see multiple perspectives of a conflict and provide effective conflict resolution skills.
- Ability to track and manage highly complex program service deliveries and budgets. Strong analytical and technical skills. Strong student-centered approach, sensitivity to diversity, integrity and passion for working in a learning centered environment. Ability to work in an environment with a wide rang of people representing various interests and perspectives.
PREFERRED QUALIFICATIONS:
- Previous experience with AAAHC accreditation standards and survey.
Out of State Work
The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to the California State University Out-of-State Employment Policy.
Background Check
Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to the California State University Background Check Policy.
CSU Classification Salary Range
The CSU Classification Standards for this position are located on the CSU Classification Standards website. The CSU Salary Schedule is located on the CSU Salary Schedule website. The classification salary range for this position according to the respective skill level is: minimum $5,053 and maximum $16,221 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position.
Employment Eligibility Verification
Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go the I-9 Acceptable Documents website.
University Driving Requirement
Positions that require driving for university business by using a personal or state vehicle must comply with the Authorized University Driver Policy. Driving records are monitored and evaluated by the Risk Management Department. The Risk Management Department evaluates a good driving report based on the following criteria. The driver must: 1. Have a valid California or other State Driver’s license. 2. Have no more than 3 motor vehicle violations or been the cause of 3 accidents in a 12-month period (or any combination of 3 thereof) 3. Not have more than 3 DMV Points, if their license is Class C or, 4. Not have more than 5 DMV Points, if their license is Class A, B, or C with endorsements. For more information, go to the Authorized University Driver Policy.
Outside Employment Disclosure
Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to the Outside Employment Disclosure policy.
Child Abuse/Neglect Reporting Act (CANRA)
The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Read more at the California Child Abuse and Neglect Reporting Act policy.
Security & Fire Safety
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at the Cal Poly Pomona’s Annual Security Report and Cal Poly Pomona’s Annual Fire Safety Report.
Pay Transparency Nondiscrimination
As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster.
Reasonable Accommodation
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. For more information, go to Employment Notices.
Equal Employment Opportunity
Consistent with California law and federal civil rights laws, Cal Poly Pomona provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Pomona complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.
Other Notices
For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page.
