Type of Appointment: Full-Time, Long Term Temporary (Up to an 8 month appointment)
Job Classification: Student Services Professional II
Anticipated Hiring Rate: $5,083 per month
Work Hours: Monday - Friday, 8am - 5pm, unless otherwise notified.
Recruitment Closing Date: October 16, 2025
THE DEPARTMENT:
The Global Campus supports Cal Poly Pomona's international initiatives by leading student and faculty mobility, including Study Abroad and Exchange programs and the International Student and Scholar services, which maintains the university's SEVIS compliance. The Global Campus advances global citizenship, cultural competencies, and diversity of the university campus through its programs.
DUTIES AND RESPONSIBILITIES:
- Under the leadership and supervision of Interim Associate Director of International Program Operations, interface with faculty, staff and management (e.g., Associate Deans, Directors, etc.) to help explain, promote, educate, and assist with different types of study abroad opportunities, processes, procedures, travel protocols, and funding options; develop content for and conducts informational and educational orientations, including predeparture and risk management sessions to students; ensure compliance with campus travel policies, works with Budget Analyst to negotiate and secure contracts with travel vendors and procurement office; work with overseas partner institutions to ensure proper student enrollment, course selection, housing and travel documents are in order; work with relevant offices such as Registrar, Financial Aid, Student Life, Career Development to promote and facilitate international education; facilitates course approval process; work with study abroad coordinator lead and Budget Analyst regarding student enrollment, tracking student payments, vendor accounts and insurance/risk management compliance; correspond daily with students regarding Faculty-Led Programs including application procedures, enrollment, course selection, travel documents and visas.
- Under the leadership and supervision of Interim Associate Director of International Program Operations, collaborate with the study abroad coordinator lead to provide study abroad advising and coordination of students for CSU IP, exchange and independent programs. Work with Chancellor's Office staff to ensure applications and supporting documents are properly submitted; facilitate inbound exchange student application processing and approval, class schedules, course approval, housing options and campus orientation; ensure timely mailing of acceptance documents and DS-2019; inform inbound and outbound students and sending institutions on all CPP policies, deadlines, and regulations; handle processing of grades and transcripts to sending institutions.
- Responsible for marketing and outreach of all study abroad programs campus-wide. Conducts active outreach to academic colleges and departments to promote existing programs and create new programs. Create newsletters, flyers, email blasts, updates to social media and website. Work with CPGE marketing to design brochures and other materials. Coordinate annual study abroad fair and other study abroad alumni events to support continuous program growth. Conducts bi-weekly study abroad information meetings to students. Conduct program evaluations and utilize data to improve future programs.
- Other duties as assigned.
QUALIFICATIONS:
- Bachelor's Degree - Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job‑related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis.
- Driver License, Valid and in State Valid CA Driver's license with insurance.
- Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job‑related field may be substituted for one year of the professional experience.
- Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multi-sexed and multi‑aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.
PREFERRED EXPERIENCE:
- Knowledge of J-1 regulations, basics of study abroad and exchange programs, advising J-1 students.
Out of State Work
The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to the CSU Out-of-State Employment Policy.
Background Check
Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to the CSU Background Check Policy.
CSU Classification Salary Range
This position is part of the Academic Professionals of California (APC) bargaining unit 4. The CSU Classification Standards for this position are located on the CSU Classification Standards website. The CSU Salary Schedule is located on the CSU Salary Schedule website. The classification salary range for this position according to the respective skill level is: minimum $5,083 and maximum $7,228 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position.
Employment Eligibility Verification
Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to the Acceptable I-9 website.
University Driving Requirements
Positions that require driving for university business by using a personal or state vehicle must comply with the Authorized University Driver Policy. Driving records are monitored and evaluated by the Risk Management Department. The Risk Management Department evaluates a good driving report based on the following criteria. The driver must: 1. Have a valid California or other State Driver’s license. 2. Have no more than 3 motor vehicle violations or been the cause of 3 accidents in a 12-month period (or any combination of 3 thereof) 3. Not have more than 3 DMV Points, if their license is Class C or, 4. Not have more than 5 DMV Points, if their license is Class A, B, or C with endorsements. For more information, go to the Authorized University Driver Policy.
Child Abuse/Neglect Reporting Act (CANRA)
The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at the Child Abuse/Neglect Reporting policy.
Security & Fire Safety
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf.
Pay Transparency Nondiscrimination
As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster.
Reasonable Accommodation
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. For more information, go to Employment Notices.
Equal Employment Opportunity
Consistent with California law and federal civil rights laws, Cal Poly Pomona provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Pomona complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.
Other Notices
For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page.
