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Associate Director, Admissions and Evaluations

Apply now Job no: 557089
Work type: Management (MPP), Staff
Location: Pomona
Categories: MPP, Administrative, At-Will, Full Time

Type of Appointment: Full-Time, At-Will 

Job Classification: Administrator II

Anticipated Hiring Range: Up to $89,460 annually (Commensurate with qualifications and experience)

Work Hours: Monday - Friday, 8am - 5pm, unless otherwise notified

Recruitment Closing Date: Open until filled 

Priority Application Date: April 30, 2026

 

THE DEPARTMENT:

The Office of Admissions is an organizational unit of the Division of Academic Affairs, which strives for excellence through a student-centered philosophy. The division has adopted a set of values that every Academic Affairs staff member is responsible for promoting. In performing the duties assigned to this position, all staff members are expected to consistently demonstrate attitudes and behaviors that are in keeping with these divisional values. The Office of Admissions is responsible for the admission activities for all domestic and non-resident undergraduate and graduate students. The Office is meeting the goals of the University by promoting the image of the University, its programs and uniqueness both domestically and internationally. The Office is also charged with assisting with the setting and meeting of the enrollment goals of the University via strategically reviewing trends, needs and capacity issues; planning with Deans and senior management; developing relationships with the campus and external communities; providing timely, accurate and comprehensive services to students and the campus throughout the admission and enrollment processes. The Office is responsible for compliance with federal, state, and CSU system and University requirements and the timely and accurate dissemination of information to students, parents, campus constituents, the CSU Chancellor's Office, and the external community. Application processing, eligibility determination, counseling, reporting, and enrollment planning are the primary functions of this office. The Office of Admissions is housed within the Division of Academic Affairs and reports to the Senior Associate Vice President of Enrollment Management & Services. The Office plays a leadership role in enrollment management and planning in conjunction with other campus constituents.

DUTIES AND RESPONSIBILITIES:

ADMISSIONS & EVALUATIONS

  • Directs the processing and evaluation of all freshman and transfer applications, including undergraduate international applications.
  • Oversees and manages the Transfer Credit and Compliance team. Provide guidance, support, and training to ensure accurate and consistent evaluation of transfer credits and degree progress lower division reconciliation.
  • Represents the University as an ambassador from admissions to strengthen partnerships within the internal and external communities. May exempt students from certain conditions as stated in policies and/or established procedures.
  • Co-facilitates and reviews admission appeals, rescinds, and defers as appropriate.
  • The incumbent will provide ongoing reports and analysis to monitor progress toward goals, assess the effectiveness of strategies implemented, and provide direction for future actions. Responsible for finding ways to optimize the efficiency of the review and processing of undergraduate applications.
  • Implements and enforces admission policy, philosophy, and procedures in support of campus strategic and academic plan. Includes but is not limited to international admissions requirements and evaluation.
  • The incumbent works with the Associate Director, Admissions & Operations to formulate staff worklists. They will also work together to create reports to be used for data cleanup. They will have an understanding of the check listing process and the ability to run various processes per the startup plan. Supports the accurate and timely production of Chancellor Office admission and record reporting files (ERSA, ERSS, etc.) from the student system.
  • This position is a liaison with academic and administrative units on campus and with the community, including Outreach, Recruitment and Education Partnerships (OREP), the International Center, the Registrar's office and New Student Programs & Parent and Family Engagement. Incumbent is responsible for maintaining professional and productive relationships between the unit and a variety of units, agencies and individuals both within and outside of the University.
  • Interacts with students, faculty, staff, administrators, school counselors (domestic and international) and other external community representatives to advise on admission inquiries, policy and procedural matters relating to admissions. Resolves problems referred to by faculty and staff.
  • Establishes and maintains appropriate network of professional contacts. Maintains currency with best practices, professional organizations and publications. Attends and participates in meetings and conferences.
  • The incumbent assists the Director with the development of communications and the Office of Admissions website.
  • Represents the University and/or the Office of Admissions as assigned or as appropriate.

MANAGEMENT & SUPERVISION

  • This position is responsible for supervising department staff. The incumbent defines the duties and responsibilities of staff, assesses performance and provides feedback, designs and coordinates training and staff development, and provides input for and oversees the selection and appointment of personnel for staffing.
  • Responsible for ensuring staff members know about and incorporate CSU admission policies in all aspects of their daily work.
  • Hires, trains, supervises, motivates, evaluates and develops staff. The incumbent assesses performance and provides feedback; counsels or disciplines staff as needed; recommends promotion, leaves of absence, and performance-based salary increases.
  • As a part of the Admission leadership team, collaborates with managers and leads staff to ensure the seamless delivery of services to students and the campus. The incumbent assists with the planning, allocation, and monitoring of staff and operational resources.
  • Engages stakeholders from all academic units to ensure a clear understanding of their expectations for applicants and enrollment, including international and out of state.
  • Oversees the hiring, evaluation, and training of transfer evaluators, transfer credit and compliance staff. The incumbent also maintains an active staff training and development program with a focus on continuous improvement and customer service.
  • Serves as the HEERA manager for professional and administrative staff.

TRANSFER CREDIT MANAGEMENT

  • Oversees and manages the Transfer Credit and Compliance team. Provide guidance, support, and training to ensure accurate and consistent evaluation of transfer credits. Posting of transfer credit includes both incoming and continue students.
  • Oversees the transfer credit of special populations such as military, returning, and international credit, possessing a strong working knowledge of all areas to ensure adequate training of the credit team.
  • Coordinates with the International Admission Specialist for the appropriate posting of foreign credit, including but not limited to study abroad credit, incoming transfer credit from foreign institutions, and international baccalaureate (IB) college credit.
  • Responsible for the re-posting of transfer credits for returning transfer students to Cal Poly Pomona. Ensures appropriate credit is given for the current articulation term.
  • Serves as the liaison to New Student Orientation and Parent and Family Engagement and the Orientation advising community regarding transfer credit targets, timelines and processing.
  • Develop and maintain policies related to the evaluation and acceptance of transfer credits. Ensure that these policies align with University guidelines and accreditation standards.
  • Partner with campus articulation officer and Registrar’s office for the creation of (or corrections to) and implementation of new course articulation and equivalency rules.
  • Collaborate with academic departments and work closely with academic departments to stay informed about changes in curriculum and program requirements.
  • Monitor and streamline the transfer credit evaluation process.
  • Implement efficient workflows and procedures to ensure timely processing of credit transfer requests.
  • Provide ongoing training for transfer credit evaluators to keep them informed about changes in policies, procedures, and best practices in credit transfer evaluation.

 

ADMISSIONS AND ENROLLMENT MANAGEMENT LEADERSHIP TEAM

  • Participates in all Office of Admissions, Enrollment Cluster, and divisional staff development and staff meetings, and attends all major staff events to promote the University.
  • Adheres to laws and policies established regarding computer data, records, accounting, and personnel by the California State University, Cal Poly Pomona, and the Office of Admissions to show sensitivity and appropriate conduct as a University employee.
  • Assists the Enrollment Services management team with long- and short-range planning and goal setting, policy and process changes, and coordination of services and programs.
  • Prepares and utilizes enrollment reports detailing application, admit and enrollment trends, and prospective student inquiry analysis to determine yield strategies.
  • Performs administrative and programmatic duties as assigned.
  • Works extended hours, weekends, and evenings in support of the Office of Admissions programs and services.

 

QUALIFICATIONS:

  • Bachelor's Degree - in related field
  • Driver License, Valid and in State
  • Minimum of five (5) years experience in higher education, plus two (2) years of supervisory/leadership experience at a professional level.
  • Excellent interpersonal skills; ability to lead a team of people from diverse backgrounds; maintain current knowledge of admissions policies and issues; ability to develop a strategic approach to admissions; monitor progress towards goals and recommend/implement a comprehensive strategic plan, maintain current and ongoing knowledge of international enrollment practices and global mobility trends.


PREFERRED QUALIFICATIONS:

  • Master's Degree preferred. Knowledge of PeopleSoft Course Credit and Test Credit modules. Strong knowledge of international admissions; international academic credentials and documents; international education systems.

 

 

Out of State Work

The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California.   The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to the CSU Out-of-State Employment Policy

 

Background Check

Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to the CSU Background Check Policy.

 

Education Code 89521 Requirements

Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

 

CSU Classification Salary Range

This position is part of the Management Personnel Plan. The CSU Classification Standards for this position are located on the CSU Classification Standards website. The CSU Salary Schedule is located on the CSU Salary Schedule website. The classification salary range for this position according to the respective skill level is: minimum $5,053 and maximum $16,221 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position.

 

Employment Eligibility Verification

Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  For more information, go to the Acceptable I-9 website

 

University Driving Requirements

Positions that require driving for university business by using a personal or state vehicle must comply with the Authorized University Driver Policy. Driving records are monitored and evaluated by the Risk Management Department. The Risk Management Department evaluates a good driving report based on the following criteria. The driver must: 1. Have a valid California or other State Driver’s license. 2. Have no more than 3 motor vehicle violations or been the cause of 3 accidents in a 12-month period (or any combination of 3 thereof) 3. Not have more than 3 DMV Points, if their license is Class C or, 4. Not have more than 5 DMV Points, if their license is Class A, B, or C with endorsements. For more information, go to the Authorized University Driver Policy.

 

Conflict of Interest

This position is a “designated position” in the California State University’s Conflict of Interest Code.  The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations.  For more information, go to the CSU's Conflict of Interest Policy

 

Outside Employment Disclosure 

Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request.  For more information, go to the Outside Employment Disclosure Policy

 

Child Abuse/Neglect Reporting Act (CANRA)

The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at the Child Abuse/Neglect Reporting policy.

 

Security & Fire Safety 

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf.

 

Pay Transparency Nondiscrimination

As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.  For more information, see the Pay Transparency Nondiscrimination Provision poster.

 

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. For more information, go to Employment Notices.

 

Equal Employment Opportunity

Consistent with California law and federal civil rights laws, Cal Poly Pomona provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Pomona complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. 

As a federal contractor, Cal Poly Pomona complies with the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and requests priority referral of protected veterans for our job openings.

 

Other Notices

For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page.

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