Type of Appointment: Full Time, Probationary
Job Classification: Institutional Research Analyst I
Anticipated Hiring Range: $5,093 - $5,513 per month
Work Schedule: Monday - Friday, 8:00am - 5:00pm
THE DEPARTMENT:
This position is in the Institutional Research, Planning & Analytics (IRPA) department, within the Division of Information Technology (IT). Under direction of the Associate Vice President, IRPA serves the university by providing leadership and support for institutional research, strategic planning, business intelligence, data visualization and predictive analytics. The office provides action-oriented data that helps decision-makers throughout the university foster student success and institutional effectiveness.
DUTIES AND RESPONSIBILITIES:
University Course Evaluations
- Under the direction of the AVP, support the administration of university course evaluation processes.
- Review and refine established evaluation criteria to determine courses subject to evaluation, ensuring alignment with historical practices as well as current university and departmental policies.
- Collaborate with colleges and relevant departments to verify the accuracy of evaluation data and manage access permissions appropriately.
- Maintain and update the course evaluation system, including records, communications, evaluation forms, reports, and administrator access.
- Document business processes comprehensively, in accordance with institutional policy, develop evaluation timelines, and ensure the accuracy and integrity of all course evaluation data.
- Provide ongoing support to campus stakeholders by resolving issues and responding to inquiries.
Collect, Aggregate and Report Institutional Data
- Collects, organizes, and analyzes data from various sources, including student records, surveys, and institutional databases.
- Maintains data collection instruments, ensuring data integrity and accuracy.
- Uses statistical software and analytical tools to conduct basic analysis and data interpretation.
- Collaborates with Information Technology (IT) and data management teams to improve data collection, storage, and retrieval processes.
- Prepares data visualizations, dashboards, charts, and graphs to communicate findings.
- Provides support for institutional reports to external agencies, such as government bodies and accrediting organizations.
- Provides support for internal reports to senior leadership, faculty, and staff.
- Ensures compliance with reporting requirements and deadlines.
- Collaborates with stakeholders to identify reporting needs and provide data-informed insights to support decision-making.
Other Institutional Research Support
- Periodically update the department website to ensure timeliness and accuracy of information available to the campus and the public.
- Supports research studies and evaluations to assess institutional effectiveness and student outcomes.
- Supports institutional research assessments including surveys, questionnaires, focus groups, and other methods to collect data from students, faculty, and staff.
- Conducts basic analysis and prepares reports summarizing findings.
- Maintains a current awareness and understanding of research methodologies and preferred practices in institutional research.
- Contributes to the development and implementation of data governance policies and procedures to ensure accuracy, consistency, and security of data.
- Conducts data quality checks and audits to identify and resolve data discrepancies and anomalies.
QUALIFICATIONS:
- Equivalent to a bachelor’s degree in a related field. Relevant education and/or experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis
- Foundational knowledge of data collection tools, higher education reporting conventions, and institutional research principles.
- Skill in following guidelines and providing input and feedback.
- Organizational and time management skills to plan, organize, and prioritize work.
- Demonstrated communications and interpersonal skills to effectively present information in a diverse environment.
- Ability to maintain confidentiality and appropriately handle sensitive information.
- Ability to be accurate and pay attention to detail.
- Ability to work independently as well as part of a team and build relationships with diverse stakeholders.
- Analytical skills to collect, analyze, and summarize institutional data and metrics.
- Computer skills to appropriately use institutional research technology and relevant software packages as required.
- General skill in using statistical software and data visualization tools.
- Selected finalist will undergo a credit check
PREFERRED QUALIFICATIONS:
- Knowledge of current software tools to query, analyze and report data, and the ability to learn and master new tools. Experience using one or more of our current IR tools (e.g., Veera Construct, Tableau, Qualtrics).
Out of State Work
The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to the California State University Out-of-State Employment Policy.
Background Check
Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to the California State University Background Check Policy.
Education Code 89521 Requirements
Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.
CSU Classification Salary Range
This position is part of the CSUEU bargaining unit 9. The CSU Classification Standards for this position are located on the CSU Classification Standards website. The CSU Salary Schedule is located on the CSU Salary Schedule website. The classification salary range for this position according to the respective skill level is: minimum $4,799 and maximum $6,992 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position.
Employment Eligibility Verification
Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go the I-9 Acceptable Documents website.
University Driving Requirement
Positions that require driving for university business by using a personal or state vehicle must comply with the Authorized University Driver Policy. Driving records are monitored and evaluated by the Risk Management Department. The Risk Management Department evaluates a good driving report based on the following criteria. The driver must: 1. Have a valid California or other State Driver’s license. 2. Have no more than 3 motor vehicle violations or been the cause of 3 accidents in a 12-month period (or any combination of 3 thereof) 3. Not have more than 3 DMV Points, if their license is Class C or, 4. Not have more than 5 DMV Points, if their license is Class A, B, or C with endorsements. For more information, go to the Authorized University Driver Policy.
Conflict of Interest
This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to the Conflict of Interest policy.
Security & Fire Safety
In compliance with state and federal crime awareness and campus security legislation, including the Jeanne Clery Campus Safety Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at Cal Poly Pomona’s Annual Security Report and Cal Poly Pomona’s Annual Fire Safety Report.
Pay Transparency Nondiscrimination
As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster.
Reasonable Accommodation
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. For more information, go to Employment Notices.
Equal Employment Opportunity
Consistent with California law and federal civil rights laws, Cal Poly Pomona provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Pomona complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.
As a federal contractor, Cal Poly Pomona complies with the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and requests priority referral of protected veterans for our job openings.
Other Notices
For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page.